Returns & Exchanges
At Canta Esthetic, we want you to be completely satisfied with your professional beauty supplies and skincare products. If you are not happy with your purchase, we offer a 30-day return window for unopened and unused items in their original packaging.
Return Process
- 1.Initiate Your Request
Contact our support team at support@cantaesthetic.com with your order number and the reason for the return to receive a Return Authorization (RA) number.
- 2.Prepare Your Package
Securely pack the unused items in their original product packaging, ensuring that all seals are intact to qualify for a full refund.
- 3.Ship the Items
Affix the provided shipping label or use a tracked carrier of your choice to send the package back to our distribution center.
- 4.Receive Your Refund
Once our quality control team inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.